Shipping policy

Shipping Policy

CHICPIKE LLC (DBA Artocolor)


Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).


Shipping Methods & Delivery Times

Standard Shipping (Free):

  • Carrier: USPS

  • Delivery Time: 2 to 4 business days (after processing)

Express Shipping ($19.99):

  • Carrier: UPS

  • Delivery Time: 1 to 3 business days (after processing)


Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.
You can track your order:

  • Directly via the carrier’s website

  • Or easily on our site through the Track Your Order page.


Shipping Restrictions

We currently ship only within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.


Delayed or Lost Shipments

If your shipment is delayed or lost, please contact us at support@artocolor.com
We will assist you in locating your order or issuing a replacement if necessary.


Shipping Address Accuracy

Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or losses due to incorrect addresses.


Contact Us

If you have any questions about shipping, feel free to reach out:
📧 support@artocolor.com