Shipping policy
Shipping Policy
CHICPIKE LLC (DBA Artocolor)
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Shipping Methods & Delivery Times
Standard Shipping (Free):
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Carrier: USPS
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Delivery Time: 2 to 4 business days (after processing)
Express Shipping ($19.99):
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Carrier: UPS
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Delivery Time: 1 to 3 business days (after processing)
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
You can track your order:
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Directly via the carrier’s website
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Or easily on our site through the Track Your Order page.
Shipping Restrictions
We currently ship only within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.
Delayed or Lost Shipments
If your shipment is delayed or lost, please contact us at support@artocolor.com
We will assist you in locating your order or issuing a replacement if necessary.
Shipping Address Accuracy
Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or losses due to incorrect addresses.
Contact Us
If you have any questions about shipping, feel free to reach out:
📧 support@artocolor.com